1. Acceptance of the Terms
By registering an account and using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, please do not register for or use our services.
2. Eligibility Requirements
To use our platform, you must:
We reserve the right to modify these eligibility requirements or terminate accounts that do not meet them.
3. Minimum Age Requirements
The minimum age for using our platform is 18 years old (or the minimum age required in your jurisdiction). If we discover that you are under this age, we will terminate your account and remove any winnings accrued during your use of the site.
4. Geographic Restrictions
We do not accept players from countries or jurisdictions where online gambling is prohibited by law. We also restrict access to our platform for users located within these areas, including:
5. Account Registration Rules
When registering an account with us, you must provide accurate personal information and meet our eligibility requirements. You are responsible for ensuring that your registration is correct and up-to-date.
6. One-account-per-user Policies
Each user can only have one active account on our platform. Having multiple accounts will result in termination of all affected accounts and removal of any winnings accrued during use.
7. Identity Verification and KYC
To comply with anti-money laundering regulations, we may request verification of your identity before allowing access to certain features or making withdrawals. This includes proof of address, ID documents, and other information as required by law.
8. Account Accuracy Obligations
You must ensure that all personal information provided is accurate and up-to-date. Changes can be made through the "Settings" section on our platform.
9. Account Security Responsibilities
It's your responsibility to:
10. Login Credentials and Password Protection
You are responsible for maintaining the security of your login credentials, including usernames, passwords, and any other access information.
11. Restricted Behaviour and Prohibited Activities
We may restrict or terminate accounts engaging in behaviour that we believe is in breach of our Terms & Conditions, such as:
12. Bonus and Promotion Rules
Each bonus/promotion will have its own specific conditions regarding wagering requirements, maximum bets, etc.
13. Wagering and Gameplay Conditions
Bets must be placed in compliance with all applicable laws and regulations.
14. Bonus Abuse Prevention
We reserve the right to modify or remove any bonuses/ promotions we suspect are being abused by our users.
15. Deposits and Withdrawals (If Supported by Source Material)
Deposit/withdrawal terms will be explained during account registration.
16. Verification Before Withdrawals
Before making withdrawals, you must provide additional documentation to verify your identity.
17. Processing and Review Procedures
Our team reviews transactions regularly for accuracy, fairness, and suspicious activity. In the event of errors or disputes regarding winnings, please contact us using our support channels.
18. Responsible Gambling Expectations
We encourage users to gamble responsibly by setting limits on their deposits/losses through "Settings."
19. Self-Exclusion and Account Restrictions
If you're experiencing problems related to your betting habits, we may restrict access or request self-exclusion for 30 days (up to 12 months) using our responsible gambling features.
20. Game Fairness and RNG Systems
Our games are designed with fairness in mind. We use Random Number Generators (RNGs) that meet international industry standards to ensure unpredictability.
21. Technical Interruptions or Voided Gameplay
If a game is interrupted due to technical issues, we may void any affected bets and offer alternative gameplay solutions.
22. Suspension or Closure of Accounts
We reserve the right to suspend/close accounts at our discretion for:
23. Intellectual Property and Platform Ownership
Our platform, including all content and materials (including images, software, text), is the property of FlowPlay Inc./FlowPlay LLC.
24. Limitation of Liability
In no event will we be liable for any damage or loss resulting from your use of our services.
25. Modification of Terms
We reserve the right to modify these terms at our discretion without prior notification. Changes are effective upon publication on our website, which is accessible through links in account settings and designated sections within the platform.
26. Contact or Support Guidance
If you have questions about our services/promotions/rules or require further assistance with using our platform (including technical support), please contact us:
27. Applicable Licensing or Regulatory Oversight
Our platform is licensed by the UK Gambling Commission (UKGC) and/or Malta Gaming Authority (MGA).
